The Zendesk Showcase lands in cities across the globe to bring customer experience leaders together. In one day, we’ll share great conversations, the freshest Zendesk product updates, and stories from innovative brands who make the most of Zendesk. Most importantly, you’ll connect with people who care about customer experience as much as you do.
Gain access to best practices in customer experience, and Zendesk’s latest product and feature releases. Attend Showcase for practical advice on trends in our industry, plus product-focused sessions, and in-person access to Zendesk experts.
Who should attend?
Common titles are CTO, CIO, Head of Customer Experience, Customer Service Director, Marketing Director, Customer Service Manager, and of course many more. You might be a Zendesk customer or an industry professional – all are welcome and will find relevant content.
SVP, Client Services
Guest Services Director
Global CX Ops Manager
Christopher ‘Chilly’ Wilson
Director, Customer Experience
More information coming soon
8:15 am - 9:00 am
Registration & Breakfast
9:00 am - 10:45 am
Welcome – Sarah Reed, Sr Director, Content & Event Marketing, Zendesk
Morning keynote 1
Morning keynote 2 – Mark Woollen, SVP Product Marketing, Zendesk
10:45 am - 11:15 am
11:15 am - 12:15 pm
Morning Product Sessions
12:15 pm - 1:15 pm
Lunch and Networking
1:15 pm - 3:30 pm
Afternoon customer panel
Closing – Sarah Reed, Sr Director, Content & Event Marketing, Zendesk
3:30 pm - 5:30 pm
Happy Hour: Drinks and Networking
Support for Admins
Join our team of Zendesk experts for a live, classroom style event prior to the Showcase in Dallas on April 9th. This full day of deep-dive product training and hands-on exercises will enhance your Zendesk Admin skills.Find out more
The Statler Hotel
Online registration will close Tuesday, April 9, 2019, at 5:00pm PST.
The Showcase in Dallas will take place on April 10th, with a pre-event Zendesk Training and Certification Day on April 9th. We will be at the Statler hotel located at 1914 Commerce St, Dallas, TX 75201.
We will be providing breakfast, lunch, snacks, and small bites at reception.